Today, we’ve got some brain science for you. The brain has different sections, including a lower brain and an upper brain. The lower brain is where the “fight or flight” response comes from, and it’s where people spontaneously react in the moment. The upper brain is the creative, problem-solving part that offers better responses.

In Safe Conversations®, you mirror what someone said and ask, “Did I get that?” Taking that moment to see if you understood what someone was trying to say takes you into the upper brain. Then when you respond, you are calmer.

Integrating the brain like this takes practice, and it’s worth it. Responding from the upper brain creates healthy, safe conversations where people can truly connect and feel safe.